Learning End-to-End Goal-Oriented Dialog

International Conference on Learning Representations (ICLR)


Traditional dialog systems used in goal-oriented applications require a lot of domain-specific handcrafting, which hinders scaling up to new domains. End-to-end dialog systems, in which all components are trained from the dialogs themselves, escape this limitation. But the encouraging success recently obtained in chit-chat dialog may not carry over to goal-oriented settings. This paper proposes a testbed to break down the strengths and shortcomings of end-to-end dialog systems in goal-oriented applications. Set in the context of restaurant reservation, our tasks require manipulating sentences and symbols in order to properly conduct conversations, issue API calls and use the outputs of such calls. We show that an end-to-end dialog system based on Memory Networks can reach promising, yet imperfect, performance and learn to perform non-trivial operations. We confirm those results by comparing our system to a hand-crafted slot-filling baseline on data from the second Dialog State Tracking Challenge (Henderson et al., 2014a). We show similar result patterns on data extracted from an online concierge service.

Related Publications

All Publications

Workshop on Online Abuse and Harms (WHOAH) at ACL - November 30, 2021

Findings of the WOAH 5 Shared Task on Fine Grained Hateful Memes Detection

Lambert Mathias, Shaoliang Nie, Bertie Vidgen, Aida Davani, Zeerak Waseem, Douwe Kiela, Vinodkumar Prabhakaran

Journal of Big Data - November 6, 2021

A graphical method of cumulative differences between two subpopulations

Mark Tygert

NeurIPS - December 6, 2021

Parallel Bayesian Optimization of Multiple Noisy Objectives with Expected Hypervolume Improvement

Samuel Daulton, Maximilian Balandat, Eytan Bakshy

arXiv - January 29, 2020

fastMRI: An Open Dataset and Benchmarks for Accelerated MRI

Jure Zbontar, Florian Knoll, Anuroop Sriram, Tullie Murrell, Zhengnan Huang, Matthew J. Muckley, Aaron Defazio, Ruben Stern, Patricia Johnson, Mary Bruno, Marc Parente, Krzysztof J. Geras, Joe Katsnelson, Hersh Chandarana, Zizhao Zhang, Michal Drozdzal, Adriana Romero, Michael Rabbat, Pascal Vincent, Nafissa Yakubova, James Pinkerton, Duo Wang, Erich Owens, Larry Zitnick, Michael P. Recht, Daniel K. Sodickson, Yvonne W. Lui

To help personalize content, tailor and measure ads, and provide a safer experience, we use cookies. By clicking or navigating the site, you agree to allow our collection of information on and off Facebook through cookies. Learn more, including about available controls: Cookie Policy