Visually Impaired Users on an Online Social Network

ACM Conference on Human Factors in Computing Systems (CHI)


In this paper we present the first large-scale empirical study of how visually impaired people use online social networks, specifically Facebook. We identify a sample of 50K visually impaired users, and study the activities they perform, the con- tent they produce, and the friendship networks they build on Facebook. We find that visually impaired users participate on Facebook (e.g. status updates, comments, likes) as much as the general population, and receive more feedback (i.e., comments and likes) on average on their content. By analyzing the content produced by visually impaired users, we find that they share their experience and issues related to vision impairment. We also identify distinctive patterns in their language and technology use. We also show that, compared to other users, visually impaired users have smaller social networks, but such differences have decreased over time. Our findings have implications for improving the utility and usability of online social networks for visually impaired users.

Related Publications

All Publications

ACM CHI Virtual Conference on Human Factors in Computing Systems (CHI) - May 8, 2021

Armstrong: An Empirical Examination of Pointing at Non-Dominant Arm-Anchored UIs in Virtual Reality

Zhen Li, Joannes Chan, Joshua Walton, Hrvoje Benko, Daniel Wigdor, Michael Glueck

CHI - May 8, 2021

Understanding, Detecting and Mitigating the Effects of Coactivations in Ten-Finger Mid-Air Typing in Virtual Reality

Conor R. Foy, John J. Dudley, Aakar Gupta, Hrvoje Benko, Per Ola Kristensson

CHI - May 8, 2021

StickyPie: A Gaze-Based, Scale-Invariant Marking Menu Optimized for AR/VR

Sunggeun Ahn, Stephanie Santosa, Mark Parent, Daniel Wigdor, Tovi Grossman, Marcello Giordano

ACM CHI Virtual Conference on Human Factors in Computing Systems (CHI) - May 8, 2021

PatchProv: Supporting Improvisational Design Practices for Modern Quilting

Mackenzie Leake, Frances Lai, Tovi Grossman, Daniel Wigdor, Ben Lafreniere

To help personalize content, tailor and measure ads, and provide a safer experience, we use cookies. By clicking or navigating the site, you agree to allow our collection of information on and off Facebook through cookies. Learn more, including about available controls: Cookies Policy