November 9, 2019
Harassment in Social Virtual Reality: Challenges for Platform Governance
Conference on Computer-Supported Cooperative Work and Social Computing (CSCW)
In immersive virtual reality (VR) environments, experiences of harassment can be exacerbated by features such as synchronous voice chat, heightened feelings of presence and embodiment, and avatar movements that can feel like violations of personal space (such as simulated touching or grabbing). Simultaneously, efforts to govern these developing spaces are made more complex by the distributed landscape of virtual reality applications and the dynamic nature of local community norms. To better understand this nascent social and psychological environment, we interviewed VR users (n=25) about their experiences with harassment, abuse, and discomfort in social VR.
By: Lindsay Blackwell, Nicole Ellison, Natasha Elliott-Deflo, Raz Schwartz
Human Computer Interaction & UX