I am an anthropologist and UX Researcher on the Payments team here at Facebook. My work focuses on understanding the advertiser experience related to business payments, billing, and financial processes. Before joining Facebook, I was a Mobile UX Researcher for a research company in Mountain View, California where I helped clients facilitate, plan, and implement usability research for a wide variety of enterprise products. Before I worked in User Experience I was a researcher in Advancement in both the museum and higher education sectors. I earned a MA in Cultural Heritage Studies at University College London where I focused my research on the illicit antiquities market and contested cultural property.
Ethnographic research methods, in-field qualitative interviews, usability testing, mobile research, and financial tech.