I am an anthropologist and UX Researcher on the Payments team here at Facebook. My work focuses on understanding the advertiser experience related to business payments, billing and financial processes. Before joining Facebook, I was a mobile UX researcher for a research company in Mountain View, California where I helped clients facilitate, plan and implement usability research for a wide variety of enterprise products. Before I worked in user experience, I was a researcher in advancement in both the museum and higher education sectors. I earned an MA in cultural heritage studies at University College London where I focused my research on the illicit antiquities market and contested cultural property.
Ethnographic research methods, in-field qualitative interviews, usability testing, mobile research and financial tech