I am a mixed-method researcher on the User Experience Research Team. My academic background was in industrial design, technical communication, and HCI research. My doctoral research examined linguistic alignment observed in both human-computer interaction and computer-mediated communication. An experimentalist by training, I have been doing mostly qualitative research after finishing my PhD in Communication (HCI) at Stanford. I started my UX research career at Oracle, and later joined Yahoo. Before joining to Facebook, I was a lead researcher for PayPal’s P2P payment services and worked on a wide variety of projects for both desktop and mobile applications.

Interests

Social and psychological impact of technology, language behaviors and emotions in HCI and CMC, usability testing aided by eyetracking, voice interface.