I am a user researcher on Instagram’s Protect and Care team. I hold a BSc in Human Psychology from Aston University and a PhD in Human Factors Engineering from the University of Dundee. I completed a post-doc at the University of Minnesota. Prior to Instagram, I worked on Facebook’s Ads Solutions team supporting new and innovative product offerings to help advertisers be more successful in achieving their business goals. I’ve also worked as a user researcher at Dell, Citrix, and MobileIron where I have worked on cloud technologies, mobile security software, and consumer hardware products. I have held tenured faculty positions in Human Factors Engineering at Southwestern University, Texas Tech University, and a joint research scientist position at Texas Tech Health Sciences Center. I have over 30 peer-reviewed publications in the field of human factors engineering.