Originally from Chicago, I lead Facebook’s Solutions Research team in London. Our team researches the needs of Facebook Advertisers and Publishers – ranging from small business owners in emerging markets to the largest global brands. Before joining Facebook, I directed design research at Motorola, leading a global team of researchers across mobile, wearable, and web domains. I’ve also led UX research teams for GE Healthcare and Whirlpool. I have an MS in Human-Computer Interaction and a BA in Psychology, both from DePaul University.

Interests

UX metric development, longitudinal studies, benchmarking, participatory design, mobile/wearable devices and UX paradigms